Since the beginning of the year, the website of the Basel-Stadt cantonal police allows you to report theft or property damage online, saving you a trip to the police station and any potential waiting time. Has your bike or purse has been stolen, your window smashed, or your car has been scratched and there is no trace of the perpetrator? You can file a complaint using an online form with the Basel-Stadt cantonal police – safely and conveniently from home.

Starting this month, the online police station supplements the existing online forms for filing reports with an additional, personal contact option: reports can now be filed via video call by appointment. This also allows for the reporting of a lost or stolen ID card or passport, which in the past, could only be reported to the police in person for security reasons. Note that filing a police report via video call is not suitable for all offenses and situations. In cases where urgent evidence gathering or measures to avert danger are necessary, a personal appearance or immediate police intervention is still required. The online police station clearly explains this to users during the process and offers relevant information and advice on which channel is appropriate in each situation. A visit to the website will help you determine whether an online form, a video call, or a visit/call to the police station is the best course of action for your issue.

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